Crisis Worker

Visiting Nurse & Health Services   Manchester, CT   Full-time     Social Service
Posted on September 16, 2022

Crisis Worker – Variable – Full-Time- 37.5 Hours  


This position provides direct and indirect clinical services to all patients requiring behavioral  health intervention presenting in the Manchester and Rockville General Hospital Emergency  Departments. Responsible for providing age appropriate assessment and treatment to a diverse  population with multiple needs. Core skills include crisis triage and assessment, individual and  family intervention, case management, community collaboration, patient/family education,  insurance verification and collaboration and treatment planning and placement to appropriate level  of care. As skill sets permit, may provide flexible coverage to another service within Behavioral  Health on a short term basis.  


Master's Degree and licensure in a Behavioral Health field is required as Licensed  Clinical Social Worker (LCSW) is required or Licensed APRN or PhD.  

Must be trained in PMT and de-escalation techniques, as prescribed by ECHN, and  receive certification within 6 months of hire into the role. 


This position requires strong clinical skills including a demonstrated strong team  orientation.

Strong written as well as verbal communication using the English language is absolutely  essential. 

Computer competency with basic knowledge of Microsoft Word and Microsoft Outlook is  essential. 

Strong knowledge of psychiatric and risk assessment are essential. 

Knowledge of abuse and neglect reporting mandates, duty to warn mandates, knowledge  of community based resources and experience with Managed Care Organizations are all  desirable.  

Flexibility in approach so that service specific as well as overall system needs can be met  is critical. 

Must be able to function effectively and independently in a work environment where multi tasking is necessary. 

Level of care age specific competencies is required.  

Must be capable of taking swift and efficient action, including patient restraint when  responding to patient emergency codes.